Install Help Scout MCP Server for Claude Desktop
Claude Desktop reads mcpServers from claude_desktop_config.json. Restart the app after saving.
- Open ~/Library/Application Support/Claude/claude_desktop_config.json on macOS, %APPDATA%\Claude\claude_desktop_config.json on Windows, or ~/.config/Claude/claude_desktop_config.json on Linux.
- Paste the JSON config below.
- Replace placeholder secrets, then restart the client if it does not reload on its own.
~/Library/Application Support/Claude/claude_desktop_config.json
{
"mcpServers": {
"drewburchfield-help-scout-mcp-server": {
"command": "npx",
"args": [
"-y",
"help-scout-mcp-server@1.7.0"
],
"env": {
"HELPSCOUT_APP_ID": "YOUR_HELPSCOUT_APP_ID",
"HELPSCOUT_APP_SECRET": "YOUR_HELPSCOUT_APP_SECRET",
"REDACT_MESSAGE_CONTENT": ""
}
}
}
}