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Zendesk MCP: 14 tools for AI agents — create, search, assign, comment, and close support tickets.
26LimitedInstall
~/Library/Application Support/Claude/claude_desktop_config.json
{
"mcpServers": {
"markusvankempen-zendesk-mcp": {
"command": "npx",
"args": [
"-y",
"@markusvankempen/zendesk-mcp-server@1.0.2"
],
"env": {
"ZENDESK_SUBDOMAIN": "",
"ZENDESK_EMAIL": "",
"ZENDESK_API_TOKEN": "YOUR_ZENDESK_API_TOKEN"
}
}
}
}
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Environment
| Name | Required | Notes |
|---|
| ZENDESK_SUBDOMAIN | Yes | Your Zendesk subdomain (e.g. mycompany for mycompany.zendesk.com) |
| ZENDESK_EMAIL | Yes | Zendesk service account email address used for API authentication |
| ZENDESK_API_TOKEN | Yes | Zendesk API token (Admin → Apps and integrations → APIs → Token access) Secret. |
Tools show up when the registry metadata or the repository README lists them. GitHub enrichment fills this in when a token is configured.
About
Zendesk MCP server — 14 support ticket tools for AI agents. Cursor, VS Code, Claude Desktop, watsonx Orchestrate, IBM Code Engine SSE.
FAQ
- What is Zendesk MCP?
- Zendesk MCP: 14 tools for AI agents — create, search, assign, comment, and close support tickets.
- How do I install Zendesk MCP?
- Pick a client above and copy the generated config. Cursor and VS Code also have a deep link when the server can run locally or remotely.
- Is Zendesk MCP official?
- No. Registry-listed is not the same as vendor-official. Read the methodology for the difference.
- How is the trust score calculated?
- This listing scores 26 (Limited). The formula is published on the methodology page.
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