How do I install swsd?

Pick a client above and copy the generated config. Cursor and VS Code also have a deep link when the server can run locally or remotely.

No. Registry-listed is not the same as vendor-official. Read the methodology for the difference.

How is the trust score calculated?

This listing scores 55 (Fair). The formula is published on the methodology page.

MCPpedia

swsd MCP Server — Install for Claude, Cursor & VS Code | MCPpedia

swsd MCP Server

Name: swsd MCP Server
Author: mikimatsub

MCP server for SolarWinds Service Desk tickets, catalog, knowledge, ITSM operations, and workflows.

Tools Versions Alternatives

Registrymikimatsub

55Fair

Install

~/Library/Application Support/Claude/claude_desktop_config.json

{
  "mcpServers": {
    "mikimatsub-swsd-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "swsd-mcp@3.0.1"
      ],
      "env": {
        "SWSD_TOKEN": "YOUR_SWSD_TOKEN",
        "SWSD_BASE_URL": "https://api.samanage.com",
        "SWSD_PROFILE": "agent",
        "SWSD_WRITE_MODE": "live",
        "SWSD_ATTACHMENT_ROOT": ""
      }
    }
  }
}

Install guide

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Environment

Name	Required	Notes
SWSD_TOKEN	Yes	SolarWinds Service Desk admin token (JWT). Generate in the SWSD UI: Setup -> Users & Groups -> Users -> [your user] -> Actions -> Generate JSON Web Token. Service Desk administrator rights required. Secret.
SWSD_BASE_URL	No	SWSD API base URL. US tenants: https://api.samanage.com (default). EU tenants: https://apieu.samanage.com.
SWSD_PROFILE	No	Tool registration profile: 'triage' (14 read-heavy tools), 'agent' (37 default), 'knowledge' (15 KB-author), 'operations' (64 ITSM operations tools), 'full' (66 every tool).
SWSD_WRITE_MODE	No	Write safety mode: 'live' calls SWSD normally; 'dry-run' returns write payload previews without sending writes; 'disabled' rejects write tools.
SWSD_ATTACHMENT_ROOT	No	Optional real-path boundary for local file_path attachment uploads over stdio. Files outside this directory are rejected.

swsd MCP Server

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